1. – Configure correct log files
Log files are essential in identifying errors and fixing them.
To create log files with all the necessary information, please proceed as follows:
- Delete all existing log files in the log directory (usually under
.../[installation directory]/logs). - Set the log level to the fine setting (entry in the gateway.conf file:
log.level = FINE) - Reproduce the error
- Save the newly created gateway.log file
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