Quick Support

1. – Configure correct log files

Log files are essential in identifying errors and fixing them. To create log files with all the n...

2. – Get correct browser console output

The browser console output can get helpful troubleshooting information. Please note in advance th...

1.1 – Features

1.2 – Architecture

1.3 – What's the difference

2.1 – Install J2SE Software Development Kit (JDK)

2.2 – Install as a Windows service

2.3 – Install as Linux/Unix daemon

2.4 – Install as macOS daemon

2.5 – Install HTML client on other web servers

2.6 – Run SparkView as a container (Docker)

2.7 – Install as PWA

2.8 – Integrating a license

3.1 – Gateway

3.2 – HTTPS and WSS (WebSocket secure connection)

3.3 – Remote Desktop Web Access Portal Integration

3.4 – Servers & RDP options

3.5 – Users

3.6 – Easy printing

3.7 – RemoteApp and start a program instead of the whole desktop

3.8 – Clipboard redirection and shared clipboard

3.9 – Bidirectional audio redirection (RDP)

3.10 – File share (uploading and downloading)

3.11 – Session Recording and Playback

3.12 – Session Shadowing (join or share an active session on gateway)

3.13 – Native RDP shadowing (join any active RDP sessions)

3.14 – Touch interface (iOS, Android etc)

3.15 – Touch remoting

3.16 – Hyper-V Console and Enhanced Session Mode

3.17 – RDP connection cache/pool

3.18 – Symlink (access link)

3.19 – Macro recording

3.20 - Remote assistance

3.21 – RFB (VNC) protocol support

3.22 – SSH and Telnet

3.23 – Smart Card Redirection

3.24 – Scanner redirection

3.25 – USB redirection

3.26 – OAuth 2.0/Okta integration

3.27 – Active Directory, Azure AD, LDAP, RADIUS integration

3.28 – Using Java parameters

3.29 – Send logs to syslog

3.30 — Add HTTP/S proxy entry

4.1 – config.html

4.2 – file.html

4.3 – join.html

4.4 – login.html

4.5 – player.html

4.6 – rdp.html

4.7 – report.html

4.8 – shadow.html

4.9 – ssh.html

4.10 – telnet.html

4.11 – vnc.html

4.12 – Further files and views

5.1 – Session management

5.2 – Multi-Monitor

5.3 – SMB2 and SFTB file proxy

5.4 – Deploy, run and test applications in the cloud

5.5 – IP filter (iptables)

5.6 – SNMP integration

5.7 – SSH authentication with keys

6.1 – Reporting API (query server status, client side JavaScript API)

6.2 – RDP library (client side JavaScript API)

6.2.1 – RDP parameters

6.2.2 – Passing parameters via URL (Connection String)

6.2.3 – Passing parameter via object or cookie

6.2.4 – Usage of RDP class

6.2.5 – Extend RDP: Virtual Channel and Dynamic Virtual Channel

6.2.6 – Extend Gateway: Gateway Channel

6.3 – Plug-ins (server side Java API)

6.4 – HTTP Request API (server side)

7.1 – Reverse Agent: Getting started

Appendix A – Shortcut keys

Appendix B – Browser support

Appendix C – EchoHandler and network check

Appendix D – configuration example for nginx

Appendix E – configuration example for Apache Proxy

Appendix F – configuration for Juniper, Cisco, Dell etc SSL VPN

Appendix G – SMB path

Appendix H – Ping

Appendix I – TrustStore