3.20 - Remote assistance You can provide Remote Assistance with assit.html. With Spark View's cross-platform ability, now you can provide remote assistance from anywhere, and devices: You can connect to Windows XP, Windows 7, Windows 2008, Window 8, Windows 2012 with SparkView remote assistance. SparkView only accepts invitation file which is generated in version 1 format for now. Remote Assistance session cannot be joined. Remote Assistance is disabled by default. Please set assistance = true in gateway.conf to enable it.